What This Privacy Policy Covers
When you open an account on x8k, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. We
-
1
collect transaction records each time money moves in or out of your account wallet. Device data such as your browser type, IP address, and session timestamps are logged automatically to detect unusual access patterns. We do not sell your personal data to third parties. We share
-
2
information only where required by applicable law, with payment processors like bKash, Nagad, and Rocket to complete your transactions, or with fraud-prevention services that help protect your account. Data is stored on secured servers and access is restricted to authorised personnel only. Retention periods vary by
-
3
data type: account identity records are kept for as long as your account remains active and for a period after closure as required by applicable regulations. Transaction logs tied to bKash, Nagad, or Rocket payments are retained in line with financial record-keeping obligations. You may request
-
4
a copy of your data or ask us to correct inaccurate records at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.